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Claz.org News and Updates

New Feature: AI-assisted Conversations

- 1 min read

We are happy to announce the launch of AI-Assisted Conversations, a feature designed to make it easier for users to interact with listing owners on our platform.

AI-Generated Suggestions

Our system analyzes listings and offers tailored recommendations, making it easier for you to connect with listing owners.

Why we think you’ll love this feature:

Section titled “Why we think you’ll love this feature:”
  • It saves you time and makes conversations with listing owners more engaging and meaningful.
  • Listing owners receive more inquiries and see better engagement with their listings.

How to start:

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Simply initiate a chat with a listing’s owner using our messaging system, and you’ll see suggestions pop up when relevant.

We invite you to try the new feature and let us know what you think

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New Feature: Account Verification

- 2 min read

We’ve rolled out Account Verification. If you see a checkmark next to a username, it means that we’ve vetted and verified that account.

New Feature: Account Verification

Why This Feature Is Important:

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  • Safety First: Our verification process is designed to make Claz a safer environment for all users and reduce potential fraudulent activity.
  • Build Trust: Users can confidently engage with listings, knowing they’re interacting with a genuine, verified party.
  • Enhanced Visibility: Listings from verified users stand out, making them more noticeable to potential customers or partners.
  • Credibility: A verified status emphasizes a user’s dedication to a transparent and trustworthy online presence.

Eligibility Criteria for Verification:

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  • Maintain an account in good standing, with a non-offensive display name and an avatar image.
  • Have at least one reviewed and approved classified ad listing.
  • Successfully complete our account verification process.
  • Be prepared to provide documentation verifying identity and eligibility upon request.
  • Maintain an active paid subscription of $9.99/month.

How to Become Verified:

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Visit the “My Account” page on our website and follow the “Request Verification” process. Once your request is submitted, our dedicated team typically reviews and gives feedback within one business day.

Check out our help page for more information: https://claz.org/help.html#verified-accounts Thoughts or suggestions ? Let us know at https://claz.org/contact.html

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New Feature: Make Offer

- 1 min read

Today we launch “Make Offer” feature. It’s made possible thanks to Trustap, a secure transaction platform which protects you from being scammed when you want to buy or sell with someone you don’t know, either online or face to face. Learn more

New Feature: Make Offer

September Update: Links in the description

- 1 min read

We’ve rolled out the long-requested ability to add links to the listing’s description. This way users can provide more information about the items they’re selling or services they provide. It should also help small businesses to get in touch with visitors by linking to their business’es website, facebook or instagram accounts.

Links in a listing description

This feature is still in the works and has certain limitations to prevent spam and abuse. Let us know what you think about it: contact us or email feedback@claz.org.

Better Handling of Policy Violations and Rejected Listings

- 3 min read

In June we’ve updated our Security Policy and changed the way we notify our users about policy violations.

Many online services, especially Classified Ads, rely on ghosting to keep their users safe. It’s a technique where suspicious or banned content is hidden from other visitors. The owner of the ghosted content is unaware of the ban and has no way of getting back in good standing.

Here at Claz our mission is to maintain a healthy and safe user community. We believe that to succeed, we have to keep a good faith relationship with our users and visitors. We felt it was important to improve the way Claz handles suspected and rejected listings:

  • We’ve updated our system to better indicate to the users when the listing is rejected. Users can check the status of the listing (posted, pending, rejected) on My Listings page, Listing Details page, as well as get email notification with listing’s status changes

Rejected listing status on My Listings page

Rejected listing status on the listing details page

Email notification about a rejected listing

  • We’re now doing a better job communicating content-related issues to the users. Claz will send notification if security system was declined listing to post

Notification about a listing declined by the security system

Policy violation details for a declined listing

  • We’ve added a way for the users to appeal rejections and resolve content-related issues.It has now become possible to ask the administrators to review the ad if it has been blocked by security system by clicking on the Appeal button, if the user feels that he did not violate the TOS.

Button to appeal a rejected listing

We hope that these changes will make us more open with our users regarding policy violations and will help to build a better user community on the principles of openness, good faith and trust.